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You may request help at any time by going to the Accra WEB Support web site at :
Accra operate a registration based help / support service. This means that you are required to register the first time before you are permitted to submit a support ticket.

You will be requested to fill out the new account base information that will identify you as a client to us. You will receive an automatic confirmation e-mail to activate your support account.
Check Ticket Status button.
Will display the status of your submitted support request.