Privacy Policies

Accra Backup Service - Privacy Policy

This Privacy Policy explains the practices and policies of Accra Backup Service provided by Accra Solutions Inc. ("Accra") regarding the collection and protection of Personal Data supplied by users or collected by us from users of Accra Solutions Inc. websites, including Accra backup services (the "Service").

Accra defines "Personal Data" as any data from which it is practical to directly determine the identity of an individual. This Privacy Policy may be updated by Accra from time to time. Accra will provide notice of materially significant changes to the Privacy Policy by posting notice on its websites.

By registering to use the Service, you agree (1) to comply with the terms and conditions of this Privacy Policy and (2) the provider or reseller may process (i.e., collect, use, etc.) your Personal Data as described in this Privacy Policy or the User Agreement.

How Accra Uses Information

Personal Data

We will not sell or market the email addresses or other collected personal information of registered Users .

You acknowledge and agree that Accra may occasionally send you administrative communications regarding your account or the Service via email.

Cookies and Passive Data Collection

Accra uses cookie, IP address, and URL information to improve and further develop the Service. Accra uses cookies to save User screen names, session validators, and on Users' browsers and hard drives, and may use them to provide tailored products and services to those Users, as they become available.

IP Addresses also help us diagnose network congestion, problems with our servers and otherwise assist in the administration and delivery of the Service to our Users.

User Information Accra Collects

Personal Data

Once you register with Accra and sign in to the Service, you are not anonymous to Accra.

When registering with Accra, you provide Personal Data, which may include company name, industry, number of employees, phone number, your title, city, state, country, postal codes, zip code, a user name, confirmed email address, and a password. When backing data up with the Service, you send us that data and you also are sending file system information, including names of files and directories. Accra also record your IP address when you submit information.

Accra also may collect, at your option, certain preference and demographic information from you.

All information collected by Accra is used for internal purposes of providing the Service, providing support to users, and to improve services. Aggregating non-identifying information supplied by users allows Accra to understand its user base and to improve services.

To protect your account information, please keep your password secure.

All Users may opt to remove their Personal Data from our live database by contacting Accra and canceling their Accra user account..

Accra does not intentionally gather Personal Data about visitors who are under the age of 19.

Cookies and Passive Data Collection

Accra automatically receives and records information on our server logs from your browser, including your IP address, cookie information, and the page you request.

Users should be aware that other websites visited before entering the Accra websites might place Personal Data within a User's URL during a visit to their website, and Accra has no control over such websites. Accordingly, some of this information may be logged by Accra.

Links to Third Party Sites

Accra websites may contain links to other sites that are not under our control. These websites have their own policies regarding privacy. You should review those policies before visiting the websites. We have no responsibility for linked websites, and we provide these links solely for the convenience and information of our visitors.

Disclosures

Accra Service Providers

Accra does not disclose Personal Data, except to process credit card information for orders or as required by law.

Legal Requirements

Accra does not disclose Personal Data, including the data you back up with the Service, unless disclosure is necessary to comply with an enforceable government request such as a warrant.

Change of Ownership

In the event of a change in ownership, or a direct merger or acquisition with another entity, we reserve the right to transfer all of Accra User information, including Personal Data, to a separate entity. We will use commercially reasonable efforts to notify you (by posting on our website or an email to the email address you provide when you register) of any change in ownership, merger or acquisition of Accra's assets by a third party, and you may choose to modify any of your registration information at that time.

Security

Accra uses industry standard security measures to protect against the loss, misuse and alteration of the information under our control. Although we make good faith efforts to store the information collected by Accra Solution Inc in a secure operating environment that is not available to the public, Accra Solution Inc. cannot guarantee complete security. Further, while we take reasonable steps to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party "crackers" from obtaining this information. Users can increase the security of their data by applying their own encryption protection to the backup data.

Updating or Removing User Information

You may, at any time, choose to correct or update the information you have submitted to Accra by updating your account on our website.

If you cancel your account, your Personal Data and other information may be retained in our archive or backup records.

Privacy Complaints

If you have a dispute or complaint about privacy on an Accra website, we kindly ask that you attempt first to resolve the issue directly with Accra by emailing support@accra.com.

Contacting Accra

Users with questions about this Privacy Policy and any of the aforementioned statements may contact Accra the following ways:

E-Mail
support@accra.com

Postal
Accra Solutions Inc.
418 Fox Creek Rd

Dieppe NB E1A 7M7

Canada

Revisions to this Policy

Accra reserves the right in our sole discretion to revise, amend, or modify this policy and our other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification of this policy will be posted on Accra websites, and a User's continued use of the Service will signify agreement to such changes.

Registration or Use of The Service Signifies your Agreement to The Privacy

Last Updated: January 09, 2026